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Customer Reviews

A selection of reviews from our happy customers

Overall rating

9 / 10
Time   9
Tidiness   9
Professionalism   9
Competence   9
Aftersales   9
Time   10
Tidiness   8
Professionalism   10
Competence   10
Aftersales   9

Installation service

“From my initial contact with Scan right through to installation, I have been nothing but impressed by the level of professionalism, expertise and customer care I have received. So impressed in fact, that I got them back to fit additional cameras!”



Technical Metals Ltd - County Down
Jan 2017
Time   10
Tidiness   8
Professionalism   9
Competence   8
Aftersales   8

Alarm installation

“I would like to express a very sincere thank you for how well Scan Alarms looked after one of our service users following her recent burglary, which resulted in her decision to install a home alarm system. I have no doubt that there was potential to abuse her circumstances when they recognised how vulnerable she was at that particular time and her concerns could very well have been exploited.

However, your compassion and thoughtfulness regarding this ladies situation was exemplary and I would like to thank you for your consideration and for thinking to get in touch with Conard Care as this lady's service provider and giving us and Care Management Team the opportunity to help safeguard her throughout the entire installation process.

I have happily passed Scan Alarms information along to some of the teams within South and East Trust, whom I frequently work closely with and have told them of your exceptional compassionate yet professional approach.

In my profession I usually hear the bad news and rarely the good news, so I felt it was important to express our thanks for your excellent service.”



Conrad Care Services Ltd - Ballynahinch
Jan 2017
Time   10
Tidiness   10
Professionalism   9
Competence   9
Aftersales   9

Installation service

“The feedback I have had from every one of our colleagues is that your engineers were excellent on each job, very professional and true ambassadors for Scan. The quality of install is of some of the highest standards I have seen and it’s obvious that care and effort went into each job.”



Cable& Wireless - Belfast
Jan 2017
Time   9
Tidiness   8
Professionalism   8
Competence   10
Aftersales   8

Security system Installation

“Scan Alarms have completed a series of schools and colleges throughout Northern Ireland. They have taken the systems consisting of intruder alarm, disabled toilet alarms, CCTV and door access from first initial design concepts through to final commissioning on site. I have always found them to be very professional & up to date with the current regulations and standards.”



Harvey Group - County Antrim
Jan 2017
Time   8
Tidiness   9
Professionalism   8
Competence   9
Aftersales   9

Servicing

“Very impressed with service provided to date and reliability of engineering personnel delivering to scheduled time frames.”



City Centre Retailer - Belfast
Jan 2017
       
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