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Customer Reviews

A selection of reviews from our happy customers

Overall rating

9 / 10
Time   9
Tidiness   9
Professionalism   9
Competence   10
Aftersales   9
Time   9
Tidiness   9
Professionalism   10
Competence   10
Aftersales   10

Nurse call system

“Abbey Fire & Security are specialists within the care industry. They are reliable, professional, on budget and operate with the level of discretion the care sector demands”



Adrian Parker, Health & Safety Manager, Caring Homes - suffolk
Jun 2017
Time   10
Tidiness   10
Professionalism   10
Competence   10
Aftersales   10

Fire alarm servicing

“Abbey Fire & Security twice a year service our fire alarm and emergency lighting systems. Given the nature of our business, the fire alarm system is particularly sensitive and abbey always respond quickly to any emergencies we have”



Graeme Spittle, Culford Waste, Culford - Culford
Jun 2017
Time   6
Tidiness   9
Professionalism   9
Competence   9
Aftersales   8

Fire alarm servicing

“The LP use Abbey Fire & Security to service the fire alarm and emergency lighting systems. Given the nature of our business, it's paramount we have trouble free systems and a fast emergency response, of which the Abbey Fire & Security team provide.”



Mike Garling, Owner, The LP, Suffolk - suffolk
Jun 2017
Time   10
Tidiness   10
Professionalism   10
Competence   10
Aftersales   10

Intruder alarm installation

“Abbey Fire & Security took over the Monitored Fire & Intruder Alarm Systems, Emergency Lighting and Fire Extinguisher servicing at Indigo Waste. The take-over happened with no fuss and I have nothing but praise for the engineer Ian - a true expert in his field. We were also given the opportunity to pay monthly which is great for cash flow! Overall we were so happy with the service we received, we've now asked Abbey Fire & Security to take over Thetford Rugby Club as they proved much more economical than our current providers Chubb!”



Gary Lee, Managing Director, Indigo Waste - suffolk
Jun 2017
Time   7
Tidiness   7
Professionalism   8
Competence   9
Aftersales   10

Servicing and monitoring

“Abbey Fire & Security took over the servicing and monitoring of our fire and intruder alarm systems. They're quick to respond to any problems or faults we have and they are more economical compared to the national companies.”



Matthew Green, Managing Director, Green Duck - Suffolk
Jun 2017
Time   9
Tidiness   9
Professionalism   9
Competence   9
Aftersales   9

Fire alarm installation

“Abbey Fire & Security quoted to install new fire alarm and emergency lighting systems at Gascoynes Accountants. Their quote came up trumps and the systems were installed and certificated with minimal business interruption. They now service the systems as well as our fire extinguishers, PAT & fixed electrical testing. The icing on the cake is that we're able to spread the servicing costs with 0% interest monthly payments!”



Chris Reeve, Director, Gascoynes Accountants - Suffolk
Jun 2017
Time   9
Tidiness   9
Professionalism   9
Competence   9
Aftersales   9

Fire alarm installation

“Abbey Fire & Security quoted to install new fire alarm and emergency lighting systems at Gascoynes Accountants. Their quote came up trumps and the systems were installed and certificated with minimal business interruption. They now service the systems as well as our fire extinguishers, PAT & fixed electrical testing. The icing on the cake is that we're able to spread the servicing costs with 0% interest monthly payments!”



Chris Reeve, Director, Gascoynes Accountants - Suffolk
Jun 2017
Time   10
Tidiness   10
Professionalism   10
Competence   10
Aftersales   8

Intruder alarm Monitoring

“We know all the team at Abbey Fire & Security. They service and monitor our fire and intruder alarm systems at various sites throughout East Anglia. They also look after our emergency lighting, fire extinguishers and PAT testing and we would be happy to recommend them.”



Alison Hawes, Churchgate Accountant - suffolk
Jun 2017
       
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